Accepting your tenant portal invite

If your property manager has invited you to the tenant portal, you’ll get a link by email. Here’s what to expect when you click it.

1. Open the link

The link validates your invite automatically. If it’s expired or already used, you’ll see a message saying so — ask your property manager for a new one. Otherwise, you’re taken straight to creating your account.

2. Set a password

Your name and email are already filled in and can’t be changed here (they come from your tenant record). Just choose a Password and confirm it — at least 8 characters.

3. Review your lease (if it’s attached to your invite)

If your invite is linked to a specific lease, you’ll see a short summary — property, unit, start and end dates, and monthly rent. Check “I have reviewed the lease terms” to continue.

4. Acknowledge

A short acknowledgement step (house rules and policies) comes next — check the box and continue.

Note

The payment setup step right after this is a placeholder for now — it just offers a Skip for now button. Real payment methods and autopay are set up later, from inside the portal — see Paying rent, saving a payment method, and setting up autopay.

5. You’re in

The last screen confirms your account is ready. Click Go to Dashboard to land on your tenant portal home page.

Afterwards

• Paying rent, saving a payment method, and setting up autopay
• Filing and following up on a maintenance request