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Uploading your compliance documents

Go to Documents in your portal to manage the paperwork property managers need on file for you.

A banner at the top calls out anything missing, expired, or expiring soon — or confirms you’re fully up to date.

The vendor’s compliance status, flagging anything missing or close to expiring.

Click Upload Document:

  • Choose a file — its name pre-fills the Document Name field, editable if you want something clearer
  • Category — Certificate of Insurance (COI), W-9, License / Certification, Contract, or Other
  • Expiration Date (optional) — set this so you (and property management) get ahead of anything about to lapse

Uploading a certificate of insurance, W-9, or licence, with its expiry date recorded.

Your documents list shows category, description, when it was added, and its expiration date, each with a Download button.