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Messaging and notifications

Go to Messages to see your conversations with property management, or start a new one. Open a thread to reply — as long as it’s still open — and use Export PDF if you want a copy for your records.

The vendor’s messages screen for talking directly with the management team.

Notifications lists everything you’ve been alerted about; click one to mark it read and jump to whatever it’s about.

The vendor’s notifications list, covering new assignments and replies.

Go to Settings — the only settings page you have, so it’s also where you’d look for anything account-related. Choose which categories (Maintenance, Compliance, Messaging) reach you by Email and SMS (in-app is always on), and whether email arrives immediately or as a daily digest. Turning on email or SMS requires a one-time consent step, and Send test notification buttons let you confirm each channel actually reaches you.

The vendor’s notification preferences, choosing which alerts arrive by email or SMS.