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Notification preferences and contact info

Go to Settings in your portal — this is also the only settings page you have; there’s no separate page for editing your name or password.

You’ll see a row for each category — Maintenance, Messaging, and Rent — with a toggle for Email and SMS (in-app is always on) and a choice of Immediate or Daily digest for email delivery.

Notification settings with a per-type toggle for each kind of alert.

Toggling email on for the first time requires checking a consent box and clicking Agree & enable email notifications. You can withdraw that consent later, which turns email back off across every category.

The email and SMS channel settings, including the consent required before texts are sent.

For SMS, enter your phone number, check the required consent box, and click Agree & save number. Once saved, you can Change number or Remove it.

Use the Send test notification buttons (In-app, Email, SMS) to confirm each channel is actually reaching you before you rely on it.

The test send action, which delivers a sample notification to confirm the setup works.

Don’t forget to click Save changes once you’re happy with your choices.